OSX Crash when loading Skirmish maps (new after patch 1.5.1)

Avatar
Thorben Moers
  • Views 5 888
  • zaktualizowano
  • Completed - Resolved
Logfile

According to http://brightrockgames.userecho.com/topics/1301-crash-when-loading-a-save-loading-certain-skirmish-maps-map-editor-maps-patch-142/

the game crashes (no responding to App). I'm just testing if it is to all Skrimish Maps, seems so.


Platform OSX (latest)

2,6 GHz Intel Core i7

8 GB 1600 MHz DDR3

NVIDIA GeForce GT 650M 1024 MB
Intel HD Graphics 4000 1536 MB

Game Version:
Steam Public
Platform:
OS X

How would you rate the customer service you received?

Znak zadowolenia przez Thorben Moers 8 lat temu

Very good Support !

Napisz komentarz o jakości obsługi użytkownika (opcjonalne):

Odpowiedzi 7
Avatar
0
anonymous
  • Completed - Resolved

I'm glad it's working for you

Avatar
0
Thorben Moers

It seems to be working fine by now. It's just as you wrote. 'takes some time to load.

Thanks,

Thread can be closed.

Avatar
0
Thorben Moers

Sorry, I didn't recieve a message about your request 2 weeks ago. I'm testing it out the next three days and report.

Avatar
0
anonymous

Hey Thorben Moers,


Can I just confirm that this is still happening?

Have you tried to leave the game just load?


If you don't reply soon we will have to close the ticket.

Avatar
0
anonymous

How long do you wait before changing back to Finder? The Mac version does take a little while to load while at the end of the loading bar.


On our test Mac the game takes a little while to finally start after the bar is full, if you just stay on the screen and wait it should load, 4 player maps are just very intense.

Avatar
0
Thorben Moers

Shure. I choose a map for 4 players. Choose the difficulty to all ai by easy. Choose me green color and green team.

Change Meta: Speed to 50%, explosion damage to 250%

Click start loading map. The loading bar rises 'til finish, but the map doesn't start. The "crawling hand" freezes.

I switch back to finder and see WFTOW (no responding).


No Headphone plugged in, no external monitor.


I just checked a 2-player-map an it runs with no problems. Thus i think it's not all maps that chashed the game.


Greets from Hamburg, Germany

Avatar
0
anonymous
  • Pending Customer

Can I get some additional info, do you have a monitor or wireless headphones plugged in?


How far into loading does the game get before it crashes?


Customer support portal powered by UserEcho