Menu - Stuck on Beast den

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Webbernever1
  • Views 11 611
  • päivitetty
  • Completed - Resolved

This may be linked to my previous ticket, I am not sure:

http://brightrockgames.userecho.com/topics/1476-main-menu-dungeon-core-not-spinning/


Operating System

Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i7 4800MQ @ 2.70GHz 64 °C
Haswell 22nm Technology
RAM
32.0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Alienware 041W46 (U3E1)
Graphics
Generic PnP Monitor (1920x1080@60Hz)
Intel (Dell)
3071MB NVIDIA GeForce GTX 770M (Dell) 49 °C
ForceWare version: 372.70
SLI Disabled
Storage
698GB WDC WD7500BPKX- SCSI Disk Device (RAID)
10GB INTEL SSDMCEAW0 SCSI Disk Device (RAID)
Optical Drives
HL-DT-ST DVDRWBD CA40N SCSI CdRom Device
Audio
Realtek High Definition Audio


Shortly after leaving a skirmish game I had set up, the menu was stuck on the beast den screen. I have attached a video of this below. Effectively, I cannot access crucible/skirmish mode, and the campaign mode is also bugged.


2016-12-18 18-09-47.mp4


output_log.7z


I think this may be caused by leaving a skirmish game shortly after creating it. I shall see if I can find some replication steps.


Shortly after writing this ticket, I opened the game up again (it was still running). This time, the screen was largely black:

2016-12-18 18-21-59.mp4


In case anything changed, I have attached the new log:


output_log.7z

Game Version:
Steam Public
Platform:
Windows

Miten arvioisit asiakaspalvelua mitä olet saanut?

Tyytyväisyysmerkin antoi Webbernever1 8 vuodet sitten

Lisää kommentti asiakastuen laadusta (valinnainen):

Vastaukset 17
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0
Webbernever1

Well, here I had it again. It happened when a multiplayer game was not loading, and the host used alt+f4.


output_log.7z



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0
Biervampir [AUT]

That's the Huuuuuuiiiiiiiiiiiiii bug :DD

What I can tell on my side. The loading screen didn't load more then 75% and then I alt+f4'ed.
And i think both of those things have to happen to replicate the huuuuuiiiiiiiii bug

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0
anonymous

I will talk to the developers today to investigate edge cases where the dungeon backdrop doesn't spawn in.

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0
Webbernever1

Latest instance:


I believe it is replicated by sending a message in the multiplayer lobby whilst the game is being closed.


By spamming a letter (any letter), I was able to send a message when the game had closed. This caused the menu to jam. I believe it is how the previous issues may have been caused.


Whilst in this state, it was not possible to interact with most of the menu features. In fact, I had to close the game down manually.


2017-01-20 17-55-30.mp4


output_log.7z

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0
anonymous
  • Completed - Next Patch

This has been attributed to the 70% bug: Here

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0
anonymous
  • Completed - Resolved

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