the game wont'launch osx

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notacode
  • aktualisiert
  • Completed - Resolved

*Snip* - Noontide


log.txt

Game Version:
Steam Public
Platform:
OS X

Wie würden Sie den Kundenservice bewerten?

Zufriedenheit von notacode vor 8 Jahren

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Antworten 22
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0
notacode

1) macOS Sierra 10.12


2) i've buyed 20 mar 2015 play 2 months then stop for a bug in 5 level and new stuck


3) steam>play> wtfo configurations> crash after 0.1 sec and ask for reopen ( tried with every settings )


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Lee "Noontide" Moon Designer & Community Manager
  • Pending Customer

Hi Notacode,


Thanks for the report and sorry to hear about the trouble's you're facing.


I'd like to gather a few more details from you please can you answer these questions:


  • What version of OS X are you running
  • How long have you owned WFTO has it worked previously?
  • What happens when the crash occurs?


Just to let you know I've also put your log into a file and uploaded it to make the opening post easier to read.


Please give the following threads a read:


How to: Submit a Bug Ticket - See if there's anything more you can provide that you think might assist us in diagnosing this issue.


OS X Crash on Startup (v1.4.0+) - We had an OS X crash previously which was fixed in 1.4.2f5 but just in case check this thread to see if the crash is similar, if so give the workaround a try.


Cheers,


Lee