Crash Report Submission
PugMama 7 years ago • updated by Lee "Noontide" Moon (Designer & Community Manager) 7 years ago • 2
While playing level 13 (final chapter) of WFTO, I had a pop-up appear indicating my game crashed and that it would be nice if I could provide a crash report to the developers. Obviously not verbatim but close enough. It was nicely worded and I wished I'd grabbed a screenshot.
I'm willing to do this, but how to do this is less clear. I've attached the crash/dump files from today. I trust you'll know what to do with them. A reply back explaining where to go for this for future reference would be appreciated.
Customer support service by UserEcho
I've moved your ticket to our bug tracker for WFTO as previously it was on our General Help & Support forum which is used for our services that are not WFTO related. :)
Sorry to hear about your crash, with regards to how to report a ticket we have an excellent knoweldge base article (How to: Submit a Bug Ticket) which should provide you all the information you require. If you can give that a read the more details you can provide about the crash the better.
Having a look at your output logs it seems something unusual did happen but the error in there is not something I've seen before so I'll have to have a chat with the coders. In the meantime if you can provide the information requested in the article that'd be great! :)
Closing due to lack of response from customer.