
0
Completed - Resolved
I can not see the game menue
Angeltear 7 years ago
•
updated by Lee "Noontide" Moon (Designer & Community Manager) 7 years ago •
8
Hello i bought the game yesterday over Steam and also got it downloaded and installed. After the game start i can not see the game menue. So i closed the game, started it new a few times,still no game menue. I looked in the game folder,delated a folder so that steam repair it,started the game again,still no game menue. I deinstalled the game from my laptop,installed it again,still the same, no game menue.
What can i do to fix it?
Game Version:
Steam Public
Platform:
Windows
Customer support service by UserEcho
It seems Laptops have difficulties loading the game, usually, if you wait for 5-10min (do something else, eating for example), the main menu will pop up.
Ok i will try it with waiting! I will let you know if that was working.
Hello again there is no menu popping up. :(
Hi Angeltear,
Have you had a look at the suggestions in this knowledge base article: Missing, Invisible or Laggy UI
This usually resolves the majority of issues.
So i updated the grafics Driver but it stil does not work. What else i can do?
The way we usually see this resolved is by playing around with the graphics modes. See Case 2 on that link, usually one of those will cause the UI to load. Make sure if you've got both Intel and Dedicated graphics that the game is trying to render on the correct card as well.
Finally please let us know what your system specs are :)
It is working now! Thank you!
You're welcome hope you enjoy the game :)