After 1.4.2 update I can not load some saves. For example, I can load saves where I played 3-4 hours, but can not load saves where I played 5-6 hours. The game crashes with r6025 - pure virtual function call error after loading almost come to an end. Look on a screenshot. Also I uploaded one of those saves.
1223.png
remote.rar
I keep getting crashes in the rhode map, and all of my save games are corrupted. I have restarted from the begenning 5 times now and made several saves each try. It ends up crashing about 40 minutes in and then if I try to open any save game from rhode, it crashes immediately.
output log
Initialize engine version: 5.3.5p8-csharp-compiler-upgrade (5e8bd2cd2415)
Windows 10 64 bit
16GB RAM
i7-4790K
Geforce GTX980
Output log:
Initialize engine version: 5.3.5p8-csharp-compiler-upgrade (5e8bd2cd2415)
HoG level 2 save doesn't load, crashing the game somewhere after the load progress reaches 100% and I start to hear sounds, but before I get to do anything yet. Three times it were just "Application stopped working" kind of crashes, but last time I got "Microsoft Visual C++ Runtime Library": "Runtime Error! Program:<...> R6025 - pure virtual function call".
Windows 8.1 64 bit, 8 Gm RAM, Intel(R) Core(TM) I7-4500 CPU1.80 GHz 2.40
GHz GPU: AMD Radeon R7 M265, Intel(R) HD Graphics Family. Version game 1.4.2
After loading in the map editor my map (not yet published), the game is broken.
War for the Overworld Launcher Log.txt
dlc1_campaign_level2_name_20160828080607
crash.dmp error.log War for the Overworld Launcher Log.txt
Specify your platform
OS (Windows)
Version (Windows 10)
64 bit Build 10586.545
Ram - 8.00 GB
CPU - i5 6300HQ @ 2.30GHz
GPU - Nvidia GTX960m
Specify the build you are using - v1.4.2f2
If any more information is required, please advise. When I try to load a save I get a crash report and it's unavoidable.
Current version 1.4.2f2 dlc1_campaign_level3_name_20160816151724 error.log output_log.txt dlc1_campaign_level3_name_20160816151724
Hi all. Hotfix 1.4.2f5 has now been pushed live to the public branch. Publictesting branch is now closed so you'll automatically be moved there if you opt in.
Marking this as complete based on feedback that the issue is fixed in this hotfix :)
Hi Debbie,
Likely related to this: Crash when loading a save / loading certain skirmish maps / map editor maps (Patch 1.4.2) please give the workaround a go and let us know how you get on.
Hi Debbie, I have replied to your comment on the knowledgebase article. Please review it and let me know how you get on.
Hi Guys,
I've just uploaded v1.4.2f4 to the Public Test Branch which you can opt into. Please can you give that build a go and let us know if your issue is still resolved. (Please note there's only a 64-bit windows build thus far due to our issues with Steam)
Cheers,
Lee
Opted into the v1.4.2f4 beta and now I can load my old Heart of Gold saves. However theres a few problems with the saves. Problem one is that my player/dungeon color has changed from gold to green, like in the normal game campaign. Not too big of a deal, purely aesthetic I guess. Problem number 2 is game breaking however, the narrator(Mendechaus) has completely gone silent and quest progression is frozen because of this. Any cutscenes will just stay in cutscene mode eternally and will not progress. He will not be able to inform you of any changes in questline either. Enemies are also silent and don't talk to trigger new events.
I've only tested with my old saves from 1.4.2 so far, so I don't know if making new saves and loading them will be fine. I'll try testing that later on when I have more time.
Thanks for the hard work you guys are putting into this!
-Vaz-
Opted into the v1.4.2f4 beta and now I can load my old Heart of Gold saves. However theres a few problems with the saves. Problem one is that my player/dungeon color has changed from gold to green, like in the normal game campaign. Not too big of a deal, purely aesthetic I guess. Problem number 2 is game breaking however, the narrator(Mendechaus) has completely gone silent and quest progression is frozen because of this. Any cutscenes will just stay in cutscene mode eternally and will not progress. He will not be able to inform you of any changes in questline either. Enemies are also silent and don't talk to trigger new events.
I've only tested with my old saves from 1.4.2 so far, so I don't know if making new saves and loading them will be fine. I'll try testing that later on when I have more time.
Thanks for the hard work you guys are putting into this!
-Vaz-
Hi Vaz,
Please can you upload affected saves for us and an output log from a session where you load it.
Cheers,
Lee
Hey Lee,
Sorry I forgot to include the save, I'll do that now.
Also, I tested creating a new save on 1.4.2f4 and I tried saving every few minutes and reloading to see if it would get messed up. First of all the narrator still disappears and cut scenes get stuck in infinite mode. I discovered that saving during the cutscene and reloading seems to fix it by cycling through all missed dialogue until everything is caught up. It also seems that after reloading the save a 2nd time the player color again changes to green and the narrator stops talking again. I tried verifying steam cache and nothing happened, nor did it fix the problem.
I've included both the pre 1.4.2f4 save and the save I just made today after having the beta branch installed. I hope this helps. If you need any further info/data please let me know!
-Vaz-
WFTOBugData.zip
Thanks for that Vazeul,
I've tried replicating the issues you described but unfortunately I didn't have much luck with the Narrator "Dissapearing" and cut-scenes continuing infinitely.
I did however manage to replicate the colour change and this is something we've seen before so it seems whatever change happened in the new Unity version undid a fix we previously made.
For our next steps can you provide step by step replication steps for your first issue. Including what level you attempted it on and during which cutscenes, how many times you need to save for it to break. I'll also be passing on the save file to our code team so they can take a deeper look into it :)
Cheers,
Lee
Quick question as well, did you alt tab at all during the cutscenes, or move focus from the game?
Actually just confirmed this issue on Level 13
Nano for you when you look into this:
1. Start C13
2. Reveal the map and save
3. Load
4. At some point Mendecaus should finish a line and then stop, after this point no other lines will be triggered. Alerts are suppressed and cutscenes will become stuck
Suspect MQ is falling over for some reason but it's rather unusual because it's not always at the same point in the chain.
I have not tried alt tabbing at all, and I play in fullscreen. So that shouldn't be an issue. Unless Steam or Skype notifications are triggering some issues. I'll keep an eye on that from now on.
It seems to be not so much a matter of how many times I save the game, but more how many I load. For some reason If I load the game once it works perfectly, but on the 2nd load is when everything starts getting messed up. It seems I can save to the same slot as many times as I want throughout the mission, but if I load that specific save slot twice then it messes up. However, if I start a new game on a different map, or even the same map, and overwrite the save it goes back to normal until I load that map twice.
As far as Mendecaus going silent, it kinda happens randomly. Sometimes he'll be talking for the first half of the mission. Sometimes he won't even make it to the first cutscene before he goes away. So far from what I've seen time spent in a mission is irrelevant. So far saving and loading the game in the middle of a cutscene for me will fix it and he'll go through all the dialogue in the save that he didn't say (this can sometimes take a while to get through because he'll start rambling off notifications before he gets to the actual event dialogue to progress the cutscene).
Lastly I tried finishing my mission 13 save earlier before coming back to check this thread and Mendecaus disappeared on me there too. Can't finish the mission because the cutscene at the end just hangs. So it seems to be happening in both main campaign and HoG campaign.
So far the only 2 levels I've tried it on have been mission 13 and HoG mission 2. I can go play around with some other missions later and see if problems persist there.
-Vaz-
Edit: Here's my lvl 13 save with log.
Vazlvl13save.zip
Whenever I try to load A saved game. it chrases