Black screen when I run the game

Dani

8 år siden
Views 6.597
opdateret 8 år siden
Afvist

Hi, I played the game without problems and I passed level 1, but next day, when I ran the game, a black screen appeared. I have tried a lot of solutions indicated in these posts, but I had to close the game again and again. Please, I need a solution.

Windows Vista Home Premium

Service Pack 2

Toshiba

Intel Core 2 Duo CPU T5800 2.00 GHz 2.00 GHz

RAM 4 GB

32 Bits

ATI Mobility Radeon HD 3470

Game Version:

Steam Public

Platform:

Windows

besvarelser 2

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Lee "Noontide" Moon Designer & Community Manager

8 år siden
Pending Customer

Hi Dani,

Thanks for getting in touch.

Here's the next steps:

1. Please provide your output log as described in this article: How to: Submit a Bug Ticket

2. Please confirm you've followed all the solutions as presented in these articles: General Crash Troubleshooting, Startup Crashes

Cheers,

Lee

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Lee "Noontide" Moon Designer & Community Manager

8 år siden
Afvist

Closing due to lack of customer response.

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