Menu stops responding, mouse can move

Avatar
chris_kaye
  • Views 6779
  • 已更新
  • Completed - Resolved

output_log.txt

I can navigate the main menu, usually for 5 or 10 seconds, but after I click something, then I usually can't change anything else. Tried running in Windows 7 compatibility mode.

Game Version:
Steam Public
Platform:
Windows

如何评价你所获得的客户服务？

满意度评分用户： chris_kaye 8 年 前

添加关于支持服务质量的评论（可选）:

回复 5
Avatar
0
Lee "Noontide" Moon Designer & Community Manager
  • Pending Customer

Just dropping in quickly this weekend. Have you tried the suggested workarounds here: Missing, Invisible or Laggy UI

Avatar
0
chris_kaye

I followed the suggestion to disable AVG, and it now works. Even with the AVG exceptions I added, it didn't work until disabled...

Avatar
0
Andrew "Nutter" Jaggar

You'll need to add Coherent UI to your exceptions list, as well as the WFTO game itself. (Coherent UI is the middleware which handles the menus, etc)


With that correctly added you shouldn't need AVG disabled (I run AVG too and once everything is correctly added as an exception it works fine for me)


Can you try that and let us know if the problem is solved?

Avatar
0
chris_kaye

I added CoherentUI_Host.exe and it seems to be working fine- thanks :)

Avatar
0
Lee "Noontide" Moon Designer & Community Manager
  • Completed - Resolved

Good to hear, marking as complete.


Customer support portal powered by UserEcho