Save game crash

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  • Views 11,958
  • updated
  • Completed - Resolved

I made a thread in the steam forums about this one. When I try to load the save this happens:


I have a Heart of Gold Savegame in mission 2 and when I try to load it now I get this:

Data Access layer failed to load level (WLevel). I get back to the main menue.

After that when I exit the game I get this:

Runtime Error! R6025
- pure virtual function call

Game Version:
Steam Public
Platform:
Windows
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nimiriametira

I can´t load the save file but everything else seems to work normal.


Can you somehow repair the save?

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Lee "Noontide" Moon Designer & Community Manager
  • Accepted

Awesome thanks for that. I'll chuck it off to code for review now. My suspicion would be that the save file has become corrupted and for some reason this causes the issue when you close the game.


Am I right in assuming you can always start a new match after loading the save file?

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nimiriametira

Ah yes I can.


Here is the log:


output_log.txt - there is no Crash log.


Here is my Dx Diag so you see my specs: DxDiag.txt


The bug happens when I try to load the save game. I get back to the main menue. When I then exit the game the other message appears.

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Lee "Noontide" Moon Designer & Community Manager

Thanks for that, Please can you include your system specs and output.log from when you've had the game crash on you.


Once I've got those I'll pass it straight onto the code team for their review.

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Lee "Noontide" Moon Designer & Community Manager
  • Pending Customer

Hi Nimiriametira,


Thanks for the report.


Please can you include the details we required as outlined in this article: How to: Submit a Bug Ticket


You can also find instructions for locating and uploading your Save Files as well.


Cheers,


Lee