Game runs with no GUI

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Kamil
  • Views 31,070
  • updated
  • Completed - Resolved

Hello!

I've just bought WFTO, download + install and... there is no menu for me.

I did everything what is said in this thread: https://forum.subterraneangames.com/threads/solution-for-ui-does-not-show-or-game-is-very-slow.8665/

So I change my Intel to AMD as high performance but there is still no menu for me - just the dungeon heart + all sounds. It's changed to "High Performance" even after PC restart.

Clipboard01.jpg

By watching movies on YT I've found invisible (for now) Campaning button and manage to start game but it stops to work after few seconds.


My PC:

Windows 7 Home Premium 64-bit

Intel(R) Core(TM) i5-5200U, 2.20 GHz (4 CPUs)
8 GB RAM
Intel(R) HG Graphics 5500


Here's the latest output

output_log.txt

Game Version:
Steam Public
Platform:
Windows
Duplicates 1
UI Missing

My copy of War of the Overworld is having the missing UI problem that others seem to have. I did the original fixes posted with the popup, although that no longer loads and I do not have the link to that particular thread, my apologies.

I have since updated to Crimson for Radeon which is completely different from the instructions located in those other threads (I don't have catalyst anymore, not really sure why), so am at a loss as for what to do.

Let me know what I need to post if anything.

Thank you for any help.

Replies 44
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0
John Coh

Hi Vracken,


Could you upload the logs as in the bug submission guideline? Knowing more about your system will give us more insight to the possible problem. There is still the Catalyst Control Center, but it is opened through the new AMD driver package, if you have installed it when updating.


Regards,

John

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0
Lee "Noontide" Moon Designer & Community Manager

Just to note as well, I wasn't able to replicate on our AMD machine even with the new Crimson software. So I don't think it's related to that.

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Lee "Noontide" Moon Designer & Community Manager
Quote from John Coh

Hi Kamil,


You can contact me on john at coherent-labs.com to discuss further details on how to proceed. Currently I am on UTC +3.


Regards,

John

@John Would you be able to take a look at http://brightrockgames.userecho.com/topics/1106-ui-missing/ as well, possibly related?

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Lee "Noontide" Moon Designer & Community Manager
  • Under Review

Hmmm strange that the D3D9 fix worked once and then it stopped working. I can't see any options in that list that might change the result.

We have a chap from Coherent (Who provide the UI Middleware) who recently replied to another thread where the
UI was missing, looking to investigate further.


I'll see if I can prod him to come take a look here as well.

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Vracken

I can confirm trying those fixes prior to updating to Crimson. I have tried them again, the D3D9 worked once, but the UI has disappeared again on the next three attempts to run the game (this happened the first time I opened it as well about two nights ago). D3D11 had no UI.


Screenshot below


Thank you for the response Lee

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John Coh

Hi Kamil,


You can contact me on john at coherent-labs.com to discuss further details on how to proceed. Currently I am on UTC +3.


Regards,

John

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Lee "Noontide" Moon Designer & Community Manager
Quote from Kamil

Hello

Sorry for late answers, I'm busy last days with work.


Stefan Furcht - I tried stuff from the link you've posted, it didn't work as well.

About strating game with parameters "-force-smt" -> I have no idea what are you talking about and how to change it. I'm just a mere PC user - image me as a steretypical, dumb blonde...


John Coh - each method is fine for me: Skype, facebook, mobile... doesn't matter at all. Just need to be online at the same time. What's your time zone?



PS - I'm impressed with your customer service. Really :) I can see that you are trying and doing your best. I appreciate it

Hi Kamil,


You can find details on the stuff Stefan described, including instructions on how to set it in this article: Missing, Invisible or Laggy UI


Cheers,


Lee

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0
Kamil

Hello

Sorry for late answers, I'm busy last days with work.


Stefan Furcht - I tried stuff from the link you've posted, it didn't work as well.

About strating game with parameters "-force-smt" -> I have no idea what are you talking about and how to change it. I'm just a mere PC user - image me as a steretypical, dumb blonde...


John Coh - each method is fine for me: Skype, facebook, mobile... doesn't matter at all. Just need to be online at the same time. What's your time zone?



PS - I'm impressed with your customer service. Really :) I can see that you are trying and doing your best. I appreciate it

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0
Jan - Eric Merzel
  • Pending Customer
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1
Lee "Noontide" Moon Designer & Community Manager
  • Pending Customer

Hi Vracken,


To confirm have you tried all the fixes listed under this article: Missing, Invisible or Laggy UI Depending on what thread you read there may be more solutions under this more up to date article. (In particular reports suggest that the D3D9 or 11 settings seem to be a common fix.


I've just downloaded Crimson on our AMD machine and my suspicion would be a similar option to the one we request changes on would be listed under the War for the Overworld entry in the gaming tab. Is there any chance you'd be able to send us a screenshot of that screen in particular so we can check if this is the case?


Cheers,


Lee


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